Fast vs. Intuitive: a challenge in interface design and why the iPad is only the first step

August 10, 2011

Computer interface designers of the world, I lay a quandary at your feet: in the same interface,  is it possible to provide newcomers with intuitive operation while not hindering experienced users’ desire for speed and rapid productivity? It seems like most commonly, with existing computing interfaces, we find the following at play:

I’d argue that today these two continua seem linked. Intuitive devices — devices targeting the general populace — and are likely optimized for those with fewer existing (computing) mental models. Those wanting extremely fast usage are likely the power users, having more robust mental models built from years of existing computing experience. So the big dilemma is: Read the rest of this entry »