Whenever a person unfamiliar with modern technologies decides to jump in and adopt, there are a number of hurdles to be overcome. The difference between current technologies and older, non-digital (or non-software-based) equivalents (if comparisons even exist) can be difficult to grasp for the older adopter. The challenge is not insurmountable, but older adopters of new technologies aren’t always prepared for what lies ahead. Current technologies aren’t produced, marketed, sold, or supported like technologies were 20, 30, or 40 years ago. Cultural assumptions for technology knowledge and usage are radically different, as well.
So with the holiday giving season upon us, a time during which many younger users will gift new technology to those older, I’d like to highlight four difficult lessons such new adopters will often learn the hard way: Read the rest of this entry »