Backspace x 10000: a true story about the value of highlighting & modifying

The following sounds like it belongs in the annals of computing lore along with other Tales of Tech Urban Legends like the infamous “cupholder” CD-ROM drive incident. But I swear I am not making this up.

Years ago a trustworthy colleague told me the true story of one coworker who seemed to take forever meeting deadlines when they involved composing and editing documents in a word processing program. Upon investigation, it was discovered that anytime the coworker found a mistake in a document, she would Backspace, Backspace, Backspace, Backspace, Backspace, Backspace, Backspace, Backspace, Backspace, Backspace over every single letter in the document until she had erased all words up to the typo. She would then begin re-typing the remainder of the document, additional errors would inevitably ensue, and she would again resort to backspacing over all her work. If only she had known the core computing concepts — highlighting and modifying — at her disposal. Just a small bit of knowledge explained the right way would have saved her much time, carpal tunnel surgery, and a lot of new Backspace keys.

I’ve never forgotten that story. It became the genesis for one of the first prop-based analogies I conceived to explain the concept of soft text when writing The Ultimate PC Primer. Here’s the introductory lesson in video form, something I whipped up to commemorate the book’s anniversary and the memory of that funny story that started it all:

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